Senior Advisor for Fair Play and Communications Kassa Korli published an article on Chess.com detailing the cheating detection process. The system consists of several stages.

Most banned accounts on the platform are closed automatically for obvious cheating. Cases involving titled players require a different process due to their higher skill level. A complaint initiates the review, which is then handled by an eight-person committee. If at least one of them considers cheating possible, an investigation begins.

The committee analysts then present arguments for and against closing the account. Each case involving a titled player is reviewed for 30 to 60 minutes. A final decision to ban a player requires a unanimous vote from all eight analysts. Players who cheat in prize tournaments receive a public ban, while players under the age of 18 receive a confidential, private closure.

Chess.com’s Fair Play team shared statistics showing approximately 125,000 account closures in September and 105,000 in October. Regarding titled players, 18 accounts were banned for fair play violations, including five International Masters.